About
TeamSupport is a American-based customer support software company that provides ticketing and live chat solutions designed to simplify the resolution of complex customer issues. Amanda Davis, the company’s Creative Services Manager, engaged AdToro to strengthen TeamSupport’s digital presence and drive measurable growth through SEO and paid campaigns.
Challenge
TeamSupport needed a trusted partner to elevate their keyword rankings, generate traffic through SEO-driven content, launch high-performing paid campaigns, and monitor the technical health of their website. With a lean in-house team of just three people, they required an agency that could act as an extension of their team—delivering consistent, reliable support across content, SEO, and PPC.
The Approach
AdToro took an integrated approach to TeamSupport’s digital marketing strategy, managing key performance areas including: PPC Advertising (Google & LinkedIn) SEO Content Strategy & Weekly Blog Writing Technical & Content SEO Audits Ongoing Keyword Tracking & Analytics Monitoring Marketing Operations & Design Support From the start, AdToro embedded themselves as an extension of TeamSupport’s lean marketing team, ensuring campaigns were launched on time and site health was continuously optimized. Their responsiveness, thorough documentation, and ability to resolve issues quickly allowed TeamSupport to stay focused on growth, confident that AdToro was driving results behind the scenes.
The Results
AdToro’s work has produced continuous week-over-week and month-over-month growth in keyword rankings, a broad library of SEO-friendly content, and several successful PPC campaigns across Google and LinkedIn. The campaigns and content have significantly boosted website traffic and conversions. Project management was described as flawless—AdToro consistently delivered work on or ahead of schedule, maintained smooth communication via virtual meetings and messaging apps, and provided thorough documentation of all deliverables. Amanda Davis praised the team as “the most reliable vendor I’ve worked with,” highlighting their responsiveness, problem-solving ability, and commitment to treating TeamSupport like a top priority client. With no areas for improvement noted, AdToro was commended for being a nimble, knowledgeable partner whose attention to detail and speed set them apart in the competitive digital marketing space.